Contact Us
Email info@arraad.ae, or use the form below. We reply to everything within one business day.
Orders & delivery
Order status, delivery timing, changing an address or cancelling. Have your order number ready.
Returns
Ten days from delivery on eligible products. Start it from your orders page or tell us here.
Warranty claims
Six months on every electronics product. Describe the fault and attach photos if you can.
Repairs
Fixed-price repairs with free collection and return. See prices.
Bulk orders
Fifty units or more, quoted individually. More detail.
Everything else
Questions about a product, a condition grade or anything on the site.
Send us a message
Before you write
A lot of questions are already answered, and it will be faster than waiting for us:
- FAQ — the questions we get most
- Condition Grades — what each grade means
- Shipping & Delivery — areas, timing and charges
- Returns & Refunds — what can be returned and when
- Warranty — what is covered and how to claim
- Order Tracking — where your parcel is